Politique de confidentialité

 

General information

The protection of your privacy and of your personal data is taken very seriously at our company. Therefore, we would like to explain how we handle and protect your personal data when you access our personalised services. To secure the maximum protection of your privacy, we are of course compliant with all legal obligations concerning data protection.

Personal data

Personal data refer to any information relating to your identity. This will include, for instance, information such as name, address, telephone number and e-mail address. In order to use our website, it is not essential for you to disclose any personal data at all. In certain cases, however, we require your name, address and further particulars in order to provide the services you desire.

The same thing applies to the dispatch of information material and goods you have ordered for example, as well as to replies to individual enquiries. We will specifically point this out to you as and when additional data are required. Otherwise, we store and process exclusively data that you provide us with voluntarily or automatically. If we request further data, this is information which is offered on a voluntary basis by you. The processing of personal data occurs solely in order to provide the service requested and to protect our own legitimate business interests.

Specific purpose of personal data processing

The personal data which you disclose to us, are used to answer your queries, to handle your orders or to allow you access to certain information or offers. We will never sell your personal data to third parties or market them in any other way.

Restricted use for specific purposes

We will only collect, process and use the personal data which you have made available online for the aforementioned purposes. Your personal data will not be disclosed to third parties without your express and mandatory consent. The collection of personal data, and their disclosure to government institutions and authorities entitled to obtain such information, will only take place to the extent required by the relevant legal requirements or, insofar as we are obliged to disclose, by a ruling in a court of law. Our employees and the service providers employed by us are bound to confidentiality and to compliance with the stipulations of the German Federal Data Protection Act.

Automatic processing of non-personal data 

When our website is accessed, the following data are saved for organisational purposes and to resolve technical issues: the name of the page accessed, the type of browser used, the operating system used, dates and times of day when the site is called up, the search engines used, names of files downloaded and your IP address. We evaluate these technical data anonymously and merely for statistical analysis in order to continue to improve our internet presence and create even more attractive offers online. These anonymous data are stored separately from personal data on secured systems and cannot be traced back or attributed to any individual person. Therefore, your personal data and your privacy are protected at all times.

Children

Persons under the age of 16 should not transfer personal data to us without the consent of their parents or legal guardians. We never request personal data from children and young persons, neither do we collect this information nor pass it on to third parties.

Links

Insofar as you use the external links provided on our web pages, this data privacy statement does not extend to these links. We do our best to ensure that the links provided also meet our data protection and security standards. We do not have any influence, however, on the compliance by other providers with data protection and security provisions. Please refer to the web pages of the other providers, therefore, and familiarise yourself with the data protection statements which are available there.

 

Contact details

Name and address of the entity responsible for processing data

Wandres GmbH micro-cleaning

Im Gewerbepark 8

79252 Stegen

Tel.  +49 7661-93300

Fax. +49 7661-933030

E-Mail: info@wandres.com

Name and address of the data protection officer

datenschutz@wandres.com

Should you have any queries regarding data protection, you may contact our data protection officer directly at any time.

Use of specific services on our website

In order to provide you with specific online services such as the newsletter, online shop and so on, it is necessary to process personal data. In this case, we process exclusively data relevant to the specific purpose and retain data as required and permitted to meet the applicable legal requirements.  

Newsletter subscribers

We offer the option of subscribing to a free newsletter to keep you informed about important news at the Wandres company, our new products and services, product updates, events, discount vouchers and special offers we think you may be interested in. For this reason we require your e-mail address. Any further data necessary for the receipt of the newsletter are to be found in the signup form or confirmation window. We only send newsletters to recipients who have opted to sign up on our website. After you have registered, you will receive an e-mail from us requesting that you confirm the registration (so-called double opt-in). The newsletter will not be dispatched until you have given us your consent. If you have only subscribed to the newsletter, your e-mail address will be used exclusively for dispatching the newsletter. You can unsubscribe from this free service at any point and with future effect from the “Unsubscribe” link at the bottom of our newsletter or by deactivating the option “Subscribe to our newsletter” in the “My account” section.

Customer account

Personal data are required for a customer account. Mandatory data are marked with an asterisk (*) in the registration form. By registering, you consent to the use of these data for the purpose of managing your account.

Payment and credit check

For the settlement of payments, we disclose your payment details to the relevant banking institution authorised to handle the payment transaction. Insofar as we are advancing the merchandise and in order to safeguard our legitimate interests, we will, where appropriate, obtain a credit assessment from the company Creditreform in D-41460 Neuss. Your legitimate interests will be treated confidentially in accordance with legal requirements.

Delivery of goods

Your details will be disclosed to the shipping company responsible for the delivery of your goods, insofar as this is necessary for delivery purposes.

 

General information about the use of cookies

Our website uses cookies to enable us to improve the design of our web pages and make them even more user-friendly. This would not be possible without the use of cookies. On the basis of the information collected by the use of cookies, we are able to improve our information and offers. We use cookies to fill the virtual shopping cart and for remembering the contents of the cart should the user revisit the web page at a later date. It is also possible to set up an automatic sign-in for the online shop through the cookies. If you do not consent to the use of cookies, you may block or disable them completely using your browser settings. You may delete cookies already stored on your computer through the settings of your web browser.

Please note that certain features available on our website may no longer work, or not correctly, without the use of cookies.

 

Information about special types of cookies

On our website we use different types of cookies to analyse the use of our website and to promote our products in the best possible way. For this purpose we may employ technology from various service providers, for instance Google, Yahoo, Trusted Shops, Pulse Point, SPOTX, VE Interactive etc.

Google cookies

Within the framework of the use of Google Analytics, different types of cookies are employed. These can alter after a time and therefore we would like to summarise, at this point, the use of Google Analytics.

This website utilises Google Analytics provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA)

Google Analytics is a data processing tool for tracking cross device data, sessions and interaction and associating it with a unique pseudonymous user-ID. Cross device data help to evaluate the activities of our website users.

Using cookies, small text files stored on your computer, assists in analysing the use of our website. We have activated the feature of “IP anonymisation” on this website which means that the data is processed within the member states of the European Union or in other states party to the agreement within the EEA (European Economic Area). In exceptional cases it is possible that your full IP address will be transferred to a server in the USA and truncated there. The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other Google data. On our behalf, Google processes the data transferred and compiles reports for us about website activities and the use of our website. Furthermore, Google provides additional services in connection with the use of our website and use of the internet. Our legitimate interest in processing the data lies in these purposes. The legal basis for this is: § 15 Abs.3 TMG bzw. Art. 6 Abs.1 lit. F DSGVO. Data collected by cookies in this way are automatically deleted once a month after a period of 14 months.

By adjusting the settings in your browser software, you can manage the deposit and reading of cookies. By means of the opt-out cookie at: https://tools.google.com/dlpage/gaoptout?hl=de, you can prevent the collection of data generated by Google. To do this, you must download and install the browser add-on. In order to prevent the collection of data across multiple devices, you must install the add-on on all the systems that you use.

YouTube

Our web pages use plug-ins from the Google-owned site YouTube, operated by Google Inc. San Bruno, California, USA. The YouTube button is marked with the eponymous YouTube logo. When you open one of the pages of our website featuring a YouTube plug-in, your browser will establish a direct connection to the servers of YouTube. As part of this process, the YouTube server receives information about which specific sub-page of our website you have visited. If you are logged into your own personal YouTube account at the same time as visiting our website, you allow YouTube to link your surfing behaviour to your personal profile. If you wish to prevent this, then we suggest you log out of your YouTube account before accessing our website.

For further information regarding purpose and scope of the data collection, further processing and use of your data by YouTube as well as your rights and setting options to protect your privacy, please refer to the data protection policy of YouTube at: https://policies.google.com/privacy?hl=de&gl=de

 

Deleting and managing cookies

According to the internet browser used, you can manage the use of cookies. The links below will help you find the settings for the most common browsers:

Microsoft Explorer:

https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:

https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Google Chrome:

https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

 

Your rights as a data subject

You may assert your right to restrict the use of your personal data at any time. For further information concerning the exercise of your rights, please contact our data protection officer whose contact details you will find at the beginning of this document. As a data subject you may assert the following rights:

Right of access

As a data subject you have the right to the full disclosure of any personal data which has been processed.

Right to rectification

As a data subject you have the right to have any personal data which has been processed corrected.

Right to erasure

As a data subject you have the right to the erasure of any of the personal data which has been processed, insofar as this in compliance with legal obligations.

Right to restriction of processing

As a data subject you have the right to restrict the processing and further use of your personal data.

Right to revocation

As a data subject you have the right to revoke your consent to the processing and continued use of your personal data.

Right of data portability

As a data subject you have the right to ask for the personal data which has been collected to be transferred in a machine-readable form to a third party for further processing.

Complaints authority 

As a data subject you have the right to lodge a complaint with the data protection supervisory authority if you believe that the processing of your personal data violates legal requirements. The supervisory authority can be contacted at:  https://www.baden-wuerttemberg.datenschutz.de/online-beschwerde/  .

Updating of this data protection statement

This data protection statement is continuously under review and subject to amendment in line with new functions, technical developments and the applicable legislation. These updates will occur from time to time. The currently valid version of our data protection statement is available on our website.

 

Date: August 2018

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